Extremely responsive and professional! The job site was well kept despite having to redo my home's entire exterior, every team member was polite and they consistently provided updates on the job's status. I will absolutely be using them for future projects!
Good and consistent communication via text. Stuck with us, despite lack of communication from our insurance company. Once communication resumed, the schedule to have our roof shingles replaced was relatively prompt.
The vinyl siding on our house was torn off due to an accident with a lawn company. Our insurance company had Lion Exteriors do a complete replacement of the siding and the trim. Marco was in communication throughout the process. The construction took a little longer than expected due to some minor hiccups, but Marco and the team came through in the end. While they were removing part of the siding, we noticed a leak on our ceiling. While removing the siding, Lion had simply revealed a problem that was already there. The leak was due to missing flashing on the front. Apparently, the person we had purchased our home from had shingles installed, but neglected to install flashing in that area. Marco and his team took care of it right away, no questions asked. Fortunately, this was covered by our insurance company. Isaiah had recommended replacing windows, since the siding was already off and the windows were more exposed. They were old, and a few of them either would not open, and/or close, so we agreed. It took a while for the window company to replenish their stock, so that was put on hold for a bit (no fault of Lion). There was some miscommunication on how they were going to be installed, but thanks to Marco and his good customer service, it worked out 'very' well in the end. Our home, windows, and new front roof shingles look 'Fantastic' both inside and out. We could not have asked for anything better. Thanks, Guys!
The vinyl siding on my mother’s house was damaged in a storm. Lion did the estimate for the insurance company and, after consulting with some of their past clients, chose them to do a complete replacement of the siding and the trim. Marco was accessible and professional throughout the process. After a miscommunication during the estimate process, he went above and beyond to make it right. The crew were thoughtful and efficient. We are very happy with the results.
When the wind blows shingles off your roof, things are bound to be a headache, but Lion came out the next day and tarped over the exposed roof before it rained. The project then took a bit of time to complete with new roofing, but only because they had trouble finding the matching roof shingles for our house, and Marco kept us up to date, communicating about the project clearly and frequently. The job was completed perfectly and we feel confident in our new roof! We're bringing Lion in again for future projects in the house!
Very professional, efficient, and a pleasure to work with!
On time, professional, and got the job done. Simple but that’s harder to find nowadays. Great job guys
Lion vinyl sided my house and fixed a deck for me. They take pride in their work and do want to make sure their customers are happy with the final results. I have more work that I would like to do on my home and they are who I will contact first. I would recommend them to others who are looking at updating their home.
Awesome professional company with a knowledgeable customer service approach and reasonable price for customers.